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Contact Us

We’d love to hear from you! Whether you have questions about your order, sizing, shipping, or just want to say hello, our team is here to help.

Customer Support

For general inquiries: duta@basicallyrich.com
We aim to respond within 24–48 business hours.

Order & Shipping Questions

If you’re contacting us about an order, please include:

• Your full name

• Order number

• Email used at checkout

This helps us assist you faster.

Returns & Exchanges

Need help with a return or exchange? Email us with your order details, and we’ll guide you through the process step by step. You can also check our Returns & Exchanges policy on the website for details. Contact Us

Business & Collaboration Inquiries

For partnerships, collaborations, or wholesale opportunities: duta@basicallyrich.com
Include a brief description of your proposal so we can respond effectively.